PO Instructions
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Ordering with a Purchase Order (buying on account)

    Make your purchase order out to Share-it and send it by postal mail or by FAX. Telephone orders are not accepted.

Customer Service USA (English)
    share-it!
    c/o Digital River Inc.
    10380 Bren Road West
    Minnetonka, MN 55343, USA
    1 952 646-5747 (for calls from outside the U.S.)
    1 800 903 4152 (for calls from inside the U.S.)
    Fax:  1 952 646-4552
Customer Service Europe
(Languages: German/English/French/Italian/Spanish/Portuguese)
    share-it! - Digital River GmbH
    c/o Digital River Ireland Ltd.
    Unit 153
    Shannon Free Zone West
    Shannon Co. Clare
    Ireland 
    Phone: +49 221 31088-20
    Fax: +49 221 31088-29
 
Use your company's official purchase order form or company letterhead to  submit the order. Include an official signature or company stamp.
Please include the following
  • The Product name and product number
     
    • 5Spice Analysis 2.0 standard            #176776
      5Spice Analysis 2.0 Professional        #300549235
      Upgrades of current licenses
        version 1.xx to version 2.0 standard      #300549456
        version 1.xx to version 2.0 Professional  #300549240
        version 2.0 to Professional                     #300549450
      5Spice Analysis Network License       #300276026
       
  • The requested quantity of licenses.
     
  • The name the software will be licensed to. This is usually your company name or the name of the division of the company. You may want to add the name of the department:
       company name - department.
     
  • Your company's billing address.
     
  • Name, phone and fax number of the contact person for your order.
     
  • The e-mail address to which the order confirmation and invoice should be sent.
     
  • The name and e-mail address of the person you would like to have the registration code emailed to. The person using the software needs the code to unlock their software.
     
  • The requested billing currency. see choices below.
     
  • For orders of 5Spice Analysis, standard and Pro, (not the network license):
    Please include the 5Spice 2.0 Install Code for each program installation you are licensing/registering. Registration codes to unlock the program cannot be created without this information. If licensing 3 or more copies, you do not need to include the Install Codes with the order. Andresen Software will e-mail the person you named to receive the Registration code and ask them for the codes.
 
 Purchasing Department notes

      Orders are payable for Net 30 days

      US customers only: a W9 can be faxed to you upon your request, call Share-it at toll free phone number above

      US/Canada customers: Share-it Federal Tax ID # 23-291-8488

    European customers in countries collecting VAT: include your VAT identification number

      customers outside the US: include the requested billing currency: Euros, US dollars, British pounds, Japanese yen, Swiss franc, and Australian, Canadian or Taiwan dollars.

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